Many properties in rural areas will have the option to join our existing water network. The primary requirement for a property is that it's fronted by one of our pipelines.

In rural areas where pipeline services aren't available, we may provide landowners 'take and use' licences for groundwater or surface water diversion.

If your property isn't fronted by a pipeline, you may also be eligible to apply to extend our network.

What to do

Step 1:  Check if rural pipeline services are available in your area

Use our  Service Area Map (2.5MB) or the table below to check if our rural pipeline services are available in your area.

Step 2:  Find out if your property is fronted by a pipeline

To find out if your property is fronted by one of our rural pipelines, use our interactive map of GWMWater assets or get in touch with us.

If your property isn't fronted by a water pipeline, you may be eligible to apply to extend our network.

Step 3: Find a licensed plumber

Only a licensed plumber can connect you to a rural pipeline. This is to ensure the safety of our water system and the community.  You'll need to find a plumber before applying for permission to connect, as you're required to supply their details on the application form.

Step 4:  Apply to connect

If you're ready to connect to our rural pipeline services you'll need permission from us before you begin any works.  If you're a new pipeline customer, you'll also need to purchase a pipeline water allowance to cover your usage. 

Download an Application for Consent to Connect to the Rural Pipeline System (124kB) to apply to connect as well as purchase a water allowance.

More about applying for a pipeline water allowance

Extending our network

If your property isn't fronted by a water pipeline, you may be eligible to apply to extend our network. See Extending our network for more information.

Disconnections

If you would like to disconnect from our services, please call us on 1300 659 961.